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Communication Styles for Adults
Communication Styles for Kids
Time Management Game (Answer Key)



The Robcan Group 31 Meridian Road Sherwood Park, Alberta Canada T8A-0N5

Phone: (780)-467-4112 Email: admin@robcan.ca Website: www.robcan.ca



I. A Quick Review of Basic Writing

A. Grammar
B. Spelling
C. Punctuation
D. Sentences
E. Paragraphs
F. Numbers, symbols and abbreviations

II. Introduction to Effective Writing

A. Review of writing skills
B. Clarity and conciseness
C. Getting rid of old habits
D. Sentence and paragraph structure
E. Word choice
F. Readability
G. Organization
H. Jargon
I. Accuracy
J. Write to "express" not to "impress"

III. Letter and Memo Writing

A. Planning and organization
B. Formats and presentation
C. The positive tone
D. The "you" attitude on writing for the reader
E. Clear expression
F. Writing style
G. Getting results from letter and memo writing
H. Presenting your image effectively

IV. Types of Letters and Memos

A. Making requests
B. Getting information
C. Giving information
D. Letters of appreciation
E. Follow up letters
F. Good will letters

V. Writing Effective Emails

A. Appropriate style
B. Not quite a chat!
C. Getting attention
D. Reader friendly writing
E. Appeal to the busy reader

VI. Working with Longer Documents

A. Reports
B. Studies
C. Written analysis
D. Decision based documents

VII. Proof Reading and Editing.

A. Format counts
B. Using technology (spell and grammar check)
C. Accuracy is important
D. Clear communication

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